Terms and Conditions

1. MTN SA is not responsible, in any manner, for the use or misuse of any party's password and/or PIN. The User understands that by authorising the Dealer or a third party to perform functions or actions on his/her behalf, the User specifically indemnifies such Dealer and/or such party and MTN SA for any claim, liability, damage or loss arising as a result of the use or misuse of the Dealer's and/or such party's password or PIN.

2. Exclusion of warranties and representations

  1. 2.1. Due to the nature of the Internet and the inherent difficulties associated with the transmission, exchange and storage of electronic information, MTN SA does not make any representations nor does it give any warranty or guarantee of any nature whatsoever in respect of MTN MyContract, the MTN MyContract Website, MTN SA's computer network, computer system, hardware, software or server computers, or their suitability for any purpose, whether that purpose is notified to MTN SA or not. Without derogating from the generality of the aforegoing, MTN SA does not warrant or guarantee that MTN MyContract or the MTN MyContract Website will be operational and available at any particular time during a certain period, and the User acknowledges that there are various factors that may cause MTN MyContract or the MTN MyContract Website to be unavailable. Without limitation,MTN SA does not guarantee that the information transmitted by and/or available to the User (whether via the Dealer or a third party or otherwise) by way of MTN MyContract or the MTN MyContract Website:
    1. 2.1.1. will be preserved or sustained in its entirety;
    2. 2.1.2. will be suitable for any purpose, including but not limited to a purpose for which the User intends to utilise the MTN MyContract or the MTN MyContract Website;
    3. 2.1.3. will be free of inaccuracies, errors, defects, bugs or viruses of any kind, MTN SA assumes no liability, responsibility or obligations in regard to any of the aforegoing exclusions.

3. Information available through MTN MyContract

  1. 3.1. The User acknowledges that the content of MTN MyContract or the MTN MyContract Website may be changed by MTN SA in its sole discretion and at any time.
  2. 3.2. MTN SA shall not be liable for direct or indirect loss or damage due to errors, inaccuracies or deficiencies in the content of MTN MyContract or the MTN MyContract Website. MTN SA makes no representations or warranties, either express or implied, as to the accuracy, completeness or reliability of information provided and shall not be bound in any manner by such information.
  3. 3.3. Notwithstanding anything to the contrary contained in this Agreement, MTN SA reserves the right in its absolute discretion and after the receipt by MTN SA of any complaint from any governmental department, or any organisation or any other third party that any aspect of MTN MyContract or the MTN MyContract Website is unlawful or contains information that infringes against any third party's rights in terms of any legislative enactment or regulation in force from time to time, to immediately remove the offending information or any portion thereof from MTN MyContract or the MTN MyContract Website.
  4. 3.4. In order to conduct maintenance, repair and/or improvement from time to time on MTN MyContract, the MTN MyContract Website, MTN's or MTN SA's computer network, computer system, hardware, software or server computers, the provision of MTN MyContract or the MTN MyContract Website may be suspended from time to time, and all liability on the part of MTN SA for any loss or damage of whatsoever nature and/or howsoever arising thereby incurred or for any costs; claims or demands of any nature arising therefrom, is excluded, and the provisions of clause 3.5 shall apply, mutatis mutandis to such exclusion.
  5. 3.5. Except as otherwise expressly provided herein to the contrary, MTN SA shall not be liable to any party for any claim, liability, loss or damage of whatsoever nature and/or howsoever arising from the use of MTN MyContract or the MTN MyContract Website or this Agreement (including consequential or incidental loss or damage such as without limitation, loss to property or of profit, business, goodwill, revenue or anticipated savings) and the User hereby indemnifies MTN SA against such claims, liabilities, losses or damages.
  6. 3.6. The User shall have no claim or right against the Dealer or the authorised third party or MTN SA in respect of or arising out of MTN MyContract, the MTN MyContract Website or the use, or failure thereof or any defect therein or damage caused thereby.
  7. 3.7. Without derogating from the generality of clause 3.5, MTN SA shall not be liable for any damage or loss arising from the loss of any of the User's information, the loss or corruption of any data or the incompatibility of any party's Technology with that of MTN SA, save for damage or loss caused by wilful conduct or gross negligence by MTN SA.